Relationship Banker: Trusted Financial Guide

JPMorgan Chase & Co.; Los Angeles (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

JPMorgan Chase & Co. in Los Angeles seeks a Relationship Banker to represent our brand with hospitality, grow client relationships, and provide tailored financial solutions using our latest banking technology.

The role requires 1+ year of sales experience in retail banking, strong communication, and the ability to work branch hours including weekends and some evenings. You will help clients leverage Chase Mobile App and other digital tools to meet their financial goals.

Qualifications

• 1+ year of sales experience in Retail Banking or related industry.
• Excellent communication skills, in person and over the phone, to tailor product benefits.
• Ability to build and deepen client relationships with attentive service.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
• Educate and connect clients to technology solutions such as Chase Mobile App, Chase.com, and ATMs to help them with banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Communication

Client relationship

Regulatory compliance

Licensing awareness

Education

High school diploma

Job description

JPMorgan Chase & Co. in Los Angeles seeks a Relationship Banker to represent our brand with hospitality, grow client relationships, and provide tailored financial solutions using our latest banking technology.

The role requires 1+ year of sales experience in retail banking, strong communication, and the ability to work branch hours including weekends and some evenings. You will help clients leverage Chase Mobile App and other digital tools to meet their financial goals.