Client-Centric Relationship Banker

JP Morgan Chase; Leesburg (VA); Vor Ort; USD 42.000 - 64.000; Vollzeit

Zusammenfassung

JPMorgan Chase in Leesburg, VA, seeks an Associate Relationship Banker to welcome clients, explain banking products, and guide customers to solutions using Chase Mobile App, Chase.com, and ATMs. You will learn and apply bank policies, support colleagues, and help customers with a range of financial needs.

The role emphasizes hospitality, active listening, and compliant service. Weekend and evening hours may be required, with opportunities for growth within the branch network.

Qualifikationen

• Demonstrated ability to deliver attentive, hospitality-focused service to clients.
• Excellent verbal and written communication, with ability to tailor solutions to client needs.
• Ability to operate within risk, regulatory and compliance requirements and complete required trainings.

Aufgaben

• Put clients first and deliver attentive service in the branch.
• Communicate clearly to help clients and build trust, asking questions and listening to understand needs.
• Assist walk-in and scheduled clients in person and by phone to build relationships and tailor recommendations.

Kenntnisse

Customer service

Communication

Regulatory awareness

Problem solving

Team collaboration

Ausbildung

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATM technology

Jobbeschreibung

JPMorgan Chase in Leesburg, VA, seeks an Associate Relationship Banker to welcome clients, explain banking products, and guide customers to solutions using Chase Mobile App, Chase.com, and ATMs. You will learn and apply bank policies, support colleagues, and help customers with a range of financial needs.

The role emphasizes hospitality, active listening, and compliant service. Weekend and evening hours may be required, with opportunities for growth within the branch network.