Client-Centric Business Banking Relationship Manager

JPMorgan Chase & Co.; Glen Ellyn (IL); On-site; USD 70,000 - 110,000; Full time

Job summary

JPMorgan Chase & Co. is looking for a Business Relationship Manager I in our Business Banking division to manage a portfolio of 100-130 clients with annual revenue of $1–$5 million and to provide tailored financial solutions.

You will work on deposits, cash management, and credit opportunities up to $500,000 while building strong client relationships. The role emphasizes risk-conscious advisory services, collaboration with Chase Wealth Management and other partners, and in-person client

Qualifications

• Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience.
• General business experience and knowledge of business credit, understanding of core business products and services.
• Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners.
• Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escape or handle independently.
• Determine and balance priorities on a daily basis to achieve business objectives with demonstrated ability to own problems on clients' behalf and follow through with commitment.
• Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Acquire, manage, and retain a portfolio of 100-130 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
• Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
• Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
• Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business. Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships. Regularly review processes and strategies with manager, making adjustments as needed
• Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
• Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
• Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements

Skills

Relationship building

Communication

Business banking knowledge

Credit knowledge

Problem solving

Education

Bachelor’s degree in Finance or related field

Tools

MS Office

Job description

JPMorgan Chase & Co. is looking for a Business Relationship Manager I in our Business Banking division to manage a portfolio of 100-130 clients with annual revenue of $1–$5 million and to provide tailored financial solutions.

You will work on deposits, cash management, and credit opportunities up to $500,000 while building strong client relationships. The role emphasizes risk-conscious advisory services, collaboration with Chase Wealth Management and other partners, and in-person client