Client-Centric Banking Advisor

JPMorgan Chase & Co.; United States; On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorgan Chase & Co. in the United States is seeking an Associate Banker to deliver welcoming service and leverage the bank's latest solutions to help clients achieve their financial goals.

You will greet clients, open accounts, educate on digital banking, and collaborate with branch teammates to provide a seamless, caring experience while complying with policies and regulatory requirements.

Qualifications

• Client-first service mindset and hospitality.
• Ability to build trusted relationships with clients.
• Strong client engagement and clear communication.
• Ability to resolve client issues with attention to detail.
• Focus on delivering seamless service with care and sincerity.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet and waiting queue.
• Exceed client expectations by handling account servicing and opening new accounts while complying with policies.
• Educate clients on day-to-day banking and digital self-service like Chase Mobile App and Chase.com.
• Build relationships by listening, asking questions, and sharing product knowledge with the team.
• Perform branch operations including cash devices while following bank procedures.

Skills

Client-first service

Relationship building

Client engagement

Problem solving

Customer experience

Product knowledge

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in the United States is seeking an Associate Banker to deliver welcoming service and leverage the bank's latest solutions to help clients achieve their financial goals.

You will greet clients, open accounts, educate on digital banking, and collaborate with branch teammates to provide a seamless, caring experience while complying with policies and regulatory requirements.