Client-Centric Banking Advisor

Heartland Bank and Trust Company; El Paso (IL); On-site; USD 25,000 - 34,000; Full time

Job summary

Heartland Bank and Trust Company is seeking a Relationship Banker to be the frontline representative in our Illinois communities. You will welcome customers, provide exceptional service, and proactively promote all Heartland Bank products and services.

You will build relationships, open and service accounts, and ensure compliance with policies to minimize fraud, while staying informed about products and processes to meet customer needs.

Qualifications

• HS Diploma or GED preferred or equivalent combination of education and experience.

Responsibilities

• Create an excellent customer experience and engage customers by name.
• Provide customer support needed to reinforce the value of current and new technology.
• Engage current and prospective customers in relationship building conversations to identify needs and offer appropriate solutions to grow customer relationships.
• Maintain a working knowledge of products, services, and processes.
• Open and service customer accounts, including customer outreach and follow up.
• Follow policies and procedures to minimize the risk of fraud.

Education

HS Diploma or GED or equivalent

Job description

Heartland Bank and Trust Company is seeking a Relationship Banker to be the frontline representative in our Illinois communities. You will welcome customers, provide exceptional service, and proactively promote all Heartland Bank products and services.

You will build relationships, open and service accounts, and ensure compliance with policies to minimize fraud, while staying informed about products and processes to meet customer needs.