Relationship Banker: Build Lasting Client Relationships

Heartland Bank and Trust Company; Western Springs (IL); Presencial; USD 28 000 - 37 000; Tempo integral

Resumo da oferta

Heartland Bank and Trust Company in Illinois seeks a Relationship Banker to serve as the frontline representative and face of the bank within the communities we serve. You will welcome customers, deliver excellent experiences, and proactively promote Heartland Bank products and services to fit customers’ needs.

The role emphasizes building relationships, understanding customer needs, and using technology to support service delivery.

Qualificações

• Open and service customer accounts, including customer outreach and follow up.
• Provide customer support needed to reinforce the value of current and new technology.
• Engage current and prospective customers in relationship building conversations to identify needs and offer appropriate solutions to grow customer relationships.
• Maintain a working knowledge of products, services, and processes.
• Follow policies and procedures to minimize the risk of fraud.
• Participate in various retail and bank projects as necessary.
• May assist with Retail Teller duties as needed.

Responsabilidades

• Create an excellent customer experience and engage customers by name.
• Provide customer support needed to reinforce the value of current and new technology.
• Engage current and prospective customers in relationship building conversations to identify needs and offer appropriate solutions to grow customer relationships.
• Maintain a working knowledge of products, services, and processes.
• Open and service customer accounts, including customer outreach and follow up.
• Follow policies and procedures to minimize the risk of fraud.

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

Heartland Bank and Trust Company in Illinois seeks a Relationship Banker to serve as the frontline representative and face of the bank within the communities we serve. You will welcome customers, deliver excellent experiences, and proactively promote Heartland Bank products and services to fit customers’ needs.

The role emphasizes building relationships, understanding customer needs, and using technology to support service delivery.