Client-Centric Banker: Tech-Savvy Financial Guide

JPMorgan Chase & Co.; Livermore (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

JPMorgan Chase & Co. in Livermore, CA is seeking an Associate Banker to deliver outstanding client experiences and support branch operations. You will greet clients, educate on digital banking, open accounts, and collaborate with team members to meet financial goals.

The role emphasizes relationship building, trust, and a commitment to delivering a seamless customer experience using technology and attentive service.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships and demonstrate genuine care.
• Strong communication to understand and help clients.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment and greet clients as they enter the branch.
• Open new accounts and perform account servicing while following policies and regulatory requirements.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Assist with branch operations and cash handling in line with bank procedures.

Skills

Client service

Relationship building

Team collaboration

Communication

Problem solving

Technology proficiency

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Livermore, CA is seeking an Associate Banker to deliver outstanding client experiences and support branch operations. You will greet clients, educate on digital banking, open accounts, and collaborate with team members to meet financial goals.

The role emphasizes relationship building, trust, and a commitment to delivering a seamless customer experience using technology and attentive service.