Client-Centric Banker: Relationship Builder & Tech-Savvy

JPMorgan Chase; Twinsburg (OH); On-site; USD 42,000 - 65,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to provide hospitality‑driven service and utilize modern banking solutions. In this role, you will greet clients, support branch operations, and help clients manage accounts and banking needs with the Chase Mobile App and Chase.com.

You will build trusted relationships, educate clients on products, and work with the branch team to achieve financial goals while adhering to policies and regulatory requirements.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to engage clients with clear and polite communication.
• Ability to learn products, services and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations with account servicing and opening new accounts.
• Educate clients on day-to-day banking and technology self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge.

Skills

Client service

Relationship building

Communication

Teamwork

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker to provide hospitality‑driven service and utilize modern banking solutions. In this role, you will greet clients, support branch operations, and help clients manage accounts and banking needs with the Chase Mobile App and Chase.com.

You will build trusted relationships, educate clients on products, and work with the branch team to achieve financial goals while adhering to policies and regulatory requirements.