Client-Centric Banker: Tech-Savvy Relationship Builder

JPMorgan Chase & Co.; Castle Rock (CO); On-site; USD 42,000 - 56,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker to deliver welcoming, customer-centric service in a Chase branch. You will greet clients, assist with day-to-day transactions, and guide customers through digital banking tools while maintaining compliance and accuracy.

The role emphasizes building trusted client relationships, educating customers on products, and collaborating with team members to meet branch goals. Strong communication and a high school diploma are required.

Qualifications

• Client service experience or comparable experience.
• Ability to learn products, services, and procedures.
• Strong communication and interpersonal skills clearly conveying information.
• Ability to build trusted relationships with clients and team members.
• Attention to detail in handling banking procedures and compliance.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Provide account servicing, maintenance, and new accounts in compliance with policies.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships through active listening and solution-focused conversations.
• Perform branch operations, including cash handling and ATM interactions, per bank policies.

Skills

Client service

Communication

Empathy

Teamwork

Problem solving

Product knowledge

Learning new things

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker to deliver welcoming, customer-centric service in a Chase branch. You will greet clients, assist with day-to-day transactions, and guide customers through digital banking tools while maintaining compliance and accuracy.

The role emphasizes building trusted client relationships, educating customers on products, and collaborating with team members to meet branch goals. Strong communication and a high school diploma are required.