Client-Centric Banker: Elevate the Banking Experience

Next Frontier Capital; Milwaukee (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker in Milwaukee to deliver hospitality-focused service and help clients achieve financial goals. You will greet clients, assist with accounts, and guide them through Chase mobile apps and digital channels.

The role emphasizes building trusted relationships, active listening, and teamwork with the branch team to provide seamless client experiences, while complying with regulatory requirements and policies.

Qualifications

• Customer service experience or equivalent is required.
• Ability to build trusted relationships with clients.
• Strong communication and listening skills.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment and greet clients on entry.
• Provide account servicing, maintenance, and open new accounts following policies.
• Educate clients on day-to-day banking transactions and digital tools.
• Build relationships by listening, asking questions, and offering solutions.
• Handle branch operations tasks such as cash devices and vaults as needed.

Skills

Client service

Relationship building

Communication

Learning products

Team collaboration

Diploma requirement

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in Milwaukee to deliver hospitality-focused service and help clients achieve financial goals. You will greet clients, assist with accounts, and guide them through Chase mobile apps and digital channels.

The role emphasizes building trusted relationships, active listening, and teamwork with the branch team to provide seamless client experiences, while complying with regulatory requirements and policies.