Client-Centric Banker: Build Relationships & Tech-Driven Solutions

JPMorgan Chase; Lancaster (Lancaster County); On-site; USD 38,000 - 60,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to deliver hospitality-driven service and leverage modern banking tools to help clients reach their financial goals. You will greet clients, open and service accounts, and guide them to digital solutions.

You will work with branch teammates to build lasting relationships, understand client needs, and ensure compliance with banking procedures. This role emphasizes a welcoming experience and accurate handling of transactions.

Qualifications

• High school diploma or GED equivalent.
• Experience in client service and banking is preferred.
• Ability to greet clients and deliver attentive, friendly service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and perform account servicing while following policies and banking requirements.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge with the branch team.
• Handle branch operations tasks such as cash devices and ensuring policy adherence.

Skills

Client service

Relationship building

Communication

Problem resolution

Team collaboration

Product knowledge

Technology proficiency

Education

High school diploma

Tools

Chase Mobile App

Chase.com

Job description

JPMorgan Chase is seeking an Associate Banker to deliver hospitality-driven service and leverage modern banking tools to help clients reach their financial goals. You will greet clients, open and service accounts, and guide them to digital solutions.

You will work with branch teammates to build lasting relationships, understand client needs, and ensure compliance with banking procedures. This role emphasizes a welcoming experience and accurate handling of transactions.