Associate Banker: Client-First, Tech-Savvy Banking

JPMorgan Chase & Co.; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

JPMorgan Chase & Co. in New York, NY seeks an Associate Banker to deliver welcoming, attentive service and support clients in achieving their financial goals. You will greet clients, assist with accounts, and help them navigate Chase’s digital tools with a team-focused approach.

The role emphasizes building trust, educating clients on products, handling daily banking tasks, and collaborating with branches to provide seamless service. A strong client service mindset is essential.

Qualifications

• High school diploma or GED required.
• Client service experience or comparable experience.
• Ability to learn products, services, and procedures.
• Strong interpersonal and communication skills.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service and greeting clients as they enter the branch.
• Exceed client expectations by servicing accounts and opening new accounts while complying with policies and regulatory requirements.
• Educate and assist clients with day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships with clients by listening, asking questions, and offering product knowledge and solutions; collaborate with team to reach goals.
• Perform branch operations, including cash handling and using cash devices in line with bank policies.

Skills

Client service

Relationship building

Communication

Problem resolution

Team collaboration

Product knowledge

Learn quickly

Cash handling

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in New York, NY seeks an Associate Banker to deliver welcoming, attentive service and support clients in achieving their financial goals. You will greet clients, assist with accounts, and help them navigate Chase’s digital tools with a team-focused approach.

The role emphasizes building trust, educating clients on products, handling daily banking tasks, and collaborating with branches to provide seamless service. A strong client service mindset is essential.