Client & Care Team Office Coordinator

Home Instead, Inc.; Corpus Christi, Northern (TX, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Home Instead, Inc. is seeking an Office Coordinator to perform clerical and administrative duties supporting office operations and assisting staff to provide high-quality service to clients.

You will greet visitors, answer calls, and help route inquiries to the appropriate team. This role supports recruitment, maintains Client and Care Pro records in the system, and ensures prompt communication with the General Manager.

Qualifications

• High school graduation or equivalent.
• 1 year of related business experience or equivalent education/work experience.
• Must possess a valid driver’s license.
• Excellent oral and written communication and the ability to listen effectively.
• Ability to work independently, maintain confidentiality, and meet deadlines.

Responsibilities

• Reflect the core values of J & K Inc., (d.b.a. Home Instead franchise).
• Greet and welcome visitors in a friendly, professional manner.
• Answer incoming calls, route to staff, and assist with resolutions.
• Field client inquiries and assist with scheduling care consultations.
• Assist recruitment by fielding inquiries and conducting reference checks.
• Enter and maintain accurate Client and Care Pro records in the system.
• Communicate Client and Care Pro concerns to the General Manager.
• Organize daily mail and ensure timely office operations.
• Demonstrate effective communication with management, staff, clients, and Care Pros.

Skills

Customer Service

Communication

Organization

Phone Etiquette

Education

High school diploma

Valid driver's license

Tools

Microsoft Word

Microsoft Excel

Job description

Home Instead, Inc. is seeking an Office Coordinator to perform clerical and administrative duties supporting office operations and assisting staff to provide high-quality service to clients.

You will greet visitors, answer calls, and help route inquiries to the appropriate team. This role supports recruitment, maintains Client and Care Pro records in the system, and ensures prompt communication with the General Manager.