Senior Care Admin & Front Desk Specialist

Home Instead - Charlottesville, VA; Charlottesville (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Asilinge, LLC, operating as a Home Instead Senior Care franchise, seeks an Administrative Assistant to handle clerical duties, answer phones, and support CARE Pros and staff. The role requires strong organizational and communication skills, maintaining client and CARE Pro records, and coordinating office tasks with the HR and payroll processes.

The position emphasizes confidentiality, professionalism on the phone, and flexibility to work evenings or weekends as needed within a busy Home Instead

Qualifications

• High school diploma or equivalent.
• 1 year of related business experience or an equivalent combination of education and work experience.
• Must possess a valid driver’s license.

Responsibilities

• Greet and welcome visitors in a friendly, professional manner.
• Answer incoming calls in a friendly, knowledgeable manner and route to staff.
• Provide administrative support to CARE Pros and staff.
• Enter and maintain client and CARE Pro records in WellSky, SCAN 123, and OneDrive.
• Prepare and mail sympathy cards for clients and caregivers.
• Collect staff AMEX receipts and email to the bookkeeper.

Skills

Excellent communication skills

Customer service orientation

Confidentiality

Microsoft Word

Microsoft Excel

Phone etiquette

Time management

Organizational skills

Tools

Word

Excel

Job description

Asilinge, LLC, operating as a Home Instead Senior Care franchise, seeks an Administrative Assistant to handle clerical duties, answer phones, and support CARE Pros and staff. The role requires strong organizational and communication skills, maintaining client and CARE Pro records, and coordinating office tasks with the HR and payroll processes.

The position emphasizes confidentiality, professionalism on the phone, and flexibility to work evenings or weekends as needed within a busy Home Instead