Care Operations Coordinator — Scheduling & Office

Workstream; Pensacola (FL); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Competitive Salary

Bonus Plan

Major Medical & Dental

401(k)

PTO

Professional Development Opportunities

Growth opportunities

Work that changes lives

Job summary

Aloha Care, Inc., d/b/a Home Instead®, is seeking an Office Coordinator to support daily operations, manage scheduling, and keep the office running efficiently. This role blends organization, communication, and problem-solving—playing a critical role in delivering a seamless experience for both clients and CAREGivers.

You’ll join a mission-driven team that values relationships, reliability, and professional development.

Qualifications

• Relationship-building and strong organizational skills required.
• Excellent communication and interpersonal abilities.
• Ability to manage scheduling and office operations.

Responsibilities

• Handle office responsibilities to support daily operations and maintain a consistent full-time presence.
• Answer incoming calls in a friendly, professional manner and direct to appropriate staff.
• Communicate client and CAREGiver concerns to the Office Manager or staff as needed.
• Greet visitors and notify staff of their arrival.
• Ensure Home Instead standards are met and upheld.
• Maintain regular office attendance to fulfill duties.
• Demonstrate effective communication with colleagues and CAREGivers.
• Prepare and revise daily materials such as training literature and memos.
• Adhere to company policies, procedures, and ethics codes.
• Monitor and log client and CAREGiver activity in the software system.
• Reflect the organization’s values in daily practice.

Skills

Relationship-driven

Organizational skills

Communication

Education

High school diploma or equivalent

Job description

Aloha Care, Inc., d/b/a Home Instead®, is seeking an Office Coordinator to support daily operations, manage scheduling, and keep the office running efficiently. This role blends organization, communication, and problem-solving—playing a critical role in delivering a seamless experience for both clients and CAREGivers.

You’ll join a mission-driven team that values relationships, reliability, and professional development.