IDD Client Services Supervisor - Care & Coordination

Help at Home; Greenwood (IN); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Weekly pay

401K

Training opportunities

Job summary

Help at Home is seeking an IDD Client Service Supervisor in Indiana to lead client care planning and caregiver coordination. The role involves building relationships with clients, families, and team members, and ensuring PCISPs are implemented effectively.

You will train caregivers on client plans, document schedules, and participate in quarterly reviews to improve outcomes. Office hours are standard, with varying hours to support client needs; weekly pay and strong training are offered.

Qualifications

• High school graduate or equivalent preferred; may require higher education or certification.
• Current PPD, or Chest x-ray if applicable.
• Medicaid, Waiver, or Home Healthcare experience preferred.
• Other requirements pursuant to state or local rules as applicable.

Responsibilities

• Build and maintain relationships with clients, family members, caregivers, case managers, and team members.
• Utilize a relationship-focused approach to make thoughtful client/caregiver matches.
• Provide high-quality training to caregivers on client’s PCISP, including coordinating additional training as needed.
• Create and document client schedules based on client need, caregiver availability, and PCISP budget/goals.
• Attend quarterly meetings to review PCISP, design and implement support strategies, and collaborate with the client and team.
• Maintain accurate records, including EMR documentation and quarterly/annual reports.
• Focus on growth by admitting new clients to meet regional goals.
• Create great days and meaningful moments for our clients through dedicated, relationship-focused care.

Skills

Relationship building

Communication skills

Organizational skills

Problem solving

Independent work

IDD experience (plus)

Education

High school diploma or equivalent

Healthcare certification preferred

Job description

Help at Home is seeking an IDD Client Service Supervisor in Indiana to lead client care planning and caregiver coordination. The role involves building relationships with clients, families, and team members, and ensuring PCISPs are implemented effectively.

You will train caregivers on client plans, document schedules, and participate in quarterly reviews to improve outcomes. Office hours are standard, with varying hours to support client needs; weekly pay and strong training are offered.