Client Care Supervisor

SYNERGY HomeCare Franchising, LLC; Champaign (IL); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Health Insurance

PTO

Company Vehicle

Advancement Opportunities

Training & Development

Supportive Team

Job summary

SYNERGY HomeCare of Central IL in Bloomington is seeking a Client Care Supervisor to lead our team of caregivers and ensure exceptional client care during a full-time Monday–Friday schedule from 9 a.m. to 5 p.m. You’ll be the essential link between caregivers, clients, and office staff.

You’ll coach caregivers, help with hiring, onboarding and training, manage schedules, and support care plans. The role emphasizes compassionate leadership, organized operations, and a commitment to maintaining

Qualifications

• Experience in home care, healthcare, or team supervision.
• Strong organizational and proactive problem-solving abilities.
• Clear communication with compassion and accountability.
• Willingness to cover client care roles when needed.

Responsibilities

• Be the frontline contact for caregiver communication, coaching, and recognition.
• Coordinate and conduct interviews and hiring.
• Onboard and follow up on caregiver training and documentation.
• Monitor caregiver scheduling and build out care plans.
• Handle badge appointments and upload all required documentation.
• Organize mentor schedules and support new caregiver introductions.
• Monitor and report on credit card usage and ensure documentation control.
• Be trained in all supervisory and managerial responsibilities.
• Be prepared to cover a client shift during business hours if necessary.
• Support a healthy work-life balance for caregivers.
• Educate the community on what SYNERGY HomeCare offers.
• Recognize and celebrate caregivers who go above and beyond.

Skills

Home care experience

Team supervision

Organized and proactive

Clear communication

Job description

Client Care Supervisor
SYNERGY HomeCare of Central IL - Bloomington
Full-Time | Monday-Friday | 9 a.m. to 5 p.m.

Are you a natural leader who thrives in a fast-paced, people-first environment? SYNERGY HomeCare of Central IL is seeking a dedicated and compassionate Client Care Supervisor to support our team of caregivers and ensure exceptional client care.

As a Client Care Supervisor, you'll be the vital link between our caregivers, clients, and office staff-supporting caregivers so they can provide the highest level of service to those who depend on us.

What You’ll Do

Support Caregivers & Schedules:

• Be the frontline contact for caregiver communication, coaching, and recognition

• Coordinate and conduct interviews and hiring

• Onboard and follow up on caregiver training and documentation

• Monitor caregiver scheduling and build out care plans

• Handle badge appointments and upload all required documentation

• Organize mentor schedules and support new caregiver introductions

• Monitor and report on credit card usage and ensure documentation control

Step in When Needed:

• Be trained in all supervisory and managerial responsibilities

• Be prepared to cover a client shift during business hours if necessary

Promote Company Culture:

• Support a healthy work-life balance for caregivers

• Educate the community on what SYNERGY HomeCare offers

• Recognize and celebrate caregivers who go above and beyond

Who You Are

• Experienced in home care, healthcare, or team supervision

• Organized, proactive, and solutions-focused

• A clear communicator who values both compassion and accountability

• Comfortable stepping into client care roles when needed

Why Join Us?

At SYNERGY HomeCare of Central IL, we believe in caring for our caregivers just as much as we care for our clients. When you join our team, you're joining a supportive environment built on respect, empathy, and a commitment to making a difference.

Salary & Benefits

• Starting Salary: $40,000-$42,515 annually, based on experience

• Health Insurance

• Paid Time Off (PTO)

• Company Vehicle

• Opportunities for Advancement

• Ongoing Training & Professional Development

• Supportive Team Environment