Client Care Specialist - Vet Clinic (FT/PT)

NVA General Practice; Mesa (AZ); On-site; USD 19,000 - 25,000; Full time

Job summary

Brown Road Animal Clinic in Mesa, AZ is hiring a Client Service Representative (CSR) to join our team. We seek someone who enjoys helping people and their pets, communicates clearly, and brings a collaborative attitude to a busy veterinary clinic.

In this role, you'll welcome clients, answer calls, schedule appointments, process payments, coordinate check-in/check-out, and support our veterinary team to keep clients informed and ensure a smooth visit.

Qualifications

• Friendly and dependable; strong communication.
• Previous customer service experience preferred.
• Compassionate approach and attention to detail.

Responsibilities

• Welcome clients and their pets with warmth and professionalism
• Answer phone calls, schedule appointments, and respond to client inquiries
• Coordinate patient check-in/check-out, process payments, and maintain accurate client information
• Work closely with our veterinary team to keep clients informed and support a positive visit

Skills

Customer service

Communication

Organizational skills

Teamwork

Job description

Brown Road Animal Clinic in Mesa, AZ is hiring a Client Service Representative (CSR) to join our team. We seek someone who enjoys helping people and their pets, communicates clearly, and brings a collaborative attitude to a busy veterinary clinic.

In this role, you'll welcome clients, answer calls, schedule appointments, process payments, coordinate check-in/check-out, and support our veterinary team to keep clients informed and ensure a smooth visit.