Client Care Specialist - Safety, Support & Growth (FT)

Voa Gny; New Rochelle (NY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off

Paid Birthday Holiday

Job summary

Crossroads Residence in New Rochelle, NY seeks a Client Care Worker to support program clients and promote participation in services toward graduation to independent living. The role involves engaging clients, protecting their rights, promoting safety, transporting clients to appointments, and ensuring adherence to program activities.

We offer a comprehensive benefits package for full-time staff, including Medical, Dental & Vision, Prescription Coverage, Life Insurance, Retirement Plan,

Qualifications

• High school diploma or GED.
• One year of relevant experience.

Responsibilities

• Oversee client participation in daily program activities, monitor observance of client's rights and client adherence to program rules and routines.
• Accept new clients in electronic records database. Issue meal cards, mail, medication, lockers, and toiletries. Make scheduled rounds of assigned areas to safeguard clients and property and promote appropriate behavior. Provide optimal customer service.
• Provide emergency response including crisis management, first aid, CPR, and fire response as needed. Report any instances of violations of client rights, incidents involving clients’ non-compliance of rules and regulations and any criminal activity promptly to the Operations Manager.
• Complete Incident Reports as outlined by the Program Manual and Funder guidelines.

Education

High school diploma or GED

Job description

Crossroads Residence in New Rochelle, NY seeks a Client Care Worker to support program clients and promote participation in services toward graduation to independent living. The role involves engaging clients, protecting their rights, promoting safety, transporting clients to appointments, and ensuring adherence to program activities.

We offer a comprehensive benefits package for full-time staff, including Medical, Dental & Vision, Prescription Coverage, Life Insurance, Retirement Plan,