Client Care & Recovery Support Specialist

Volunteers of America Greater New York; New Rochelle (NY); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off

Paid Birthday Holiday

Job summary

Volunteers of America-Greater New York (VOA-Greater New York) currently seeks a dedicated Client Care Worker in New Rochelle, NY 10801. The role supports program clients, promotes participation, and helps with daily activities, safety, and adherence to rules while coordinating services across Crossroads Residence.

Minimum qualifications include a high school diploma or GED and at least one year of relevant experience.

Qualifications

• High school diploma or GED.
• One year of relevant experience.

Responsibilities

• Oversee client participation in daily program activities, monitor observance of client's rights and client adherence to program rules and routines.
• Accept new clients in electronic records database. Issue meal cards, mail, medication, lockers, and toiletries.
• Provide emergency response including crisis management, first aid, CPR, and fire response as needed.
• Complete Incident Reports as outlined by the Program Manual and Funder guidelines.

Skills

Customer service

Safety awareness

Education

High school diploma or GED

Job description

Volunteers of America-Greater New York (VOA-Greater New York) currently seeks a dedicated Client Care Worker in New Rochelle, NY 10801. The role supports program clients, promotes participation, and helps with daily activities, safety, and adherence to rules while coordinating services across Crossroads Residence.

Minimum qualifications include a high school diploma or GED and at least one year of relevant experience.