Client Care Specialist - Legal Admin Support

Garden City Group, LLC; Dublin (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

Garden City Group, LLC is looking for a Customer Care Representative (CCR) in Dublin, Ohio. This role involves providing effective customer service to internal and external clients, using necessary scripts and FAQs while communicating effectively with supervisors and team members.

The ideal candidate will have strong communication skills, computer proficiency, and a commitment to delivering constructive feedback. A high school diploma is required, with preference for those with two years of relevant experience.

Qualifications

• Two years of customer service or applicable experience is preferred.
• Call center experience in an inbound/outbound capacity is preferred.
• Ability to multitask and analyze communication.

Responsibilities

• Provide effective customer service for all internal and external customers.
• Troubleshoot issues and deliver accurate information to clients.
• Communicate concerns or ideas for departmental improvements.

Skills

Computer proficiency

Strong communication skills

Attention to detail

Decision-making skills

Data entry skills

Ability to accept feedback

Education

High school diploma or equivalent

Secondary education preferred

Job description

Garden City Group, LLC is looking for a Customer Care Representative (CCR) in Dublin, Ohio. This role involves providing effective customer service to internal and external clients, using necessary scripts and FAQs while communicating effectively with supervisors and team members.

The ideal candidate will have strong communication skills, computer proficiency, and a commitment to delivering constructive feedback. A high school diploma is required, with preference for those with two years of relevant experience.