Customer Experience Specialist | Call Center (Evenings)

Mindlance; Dublin (OH); On-site; USD 20,664 - 27,552; Full time

Job summary

A recruiting company is seeking a Customer Service Rep in Dublin, OH. This role involves receiving and placing telephone calls while maintaining customer relationships. Candidates should have CSR or call center experience and be adept at data entry, with a strong attention to detail. The position is temporary for 3 months, with shifts from 8:30 AM to 5 PM initially, transitioning to a later schedule. Competitive service and effective communication are essential.

Qualifications

• Experience in CSR or call center environment is preferred.
• Ability to handle customer questions and concerns professionally.
• Attention to detail is crucial for documenting calls.

Responsibilities

• Receive and place telephone calls.
• Manage customer relationships effectively.
• Document all calls and assess the need for research.

Skills

Customer Service Skills

Data Entry

Communication Skills

Job description

A recruiting company is seeking a Customer Service Rep in Dublin, OH. This role involves receiving and placing telephone calls while maintaining customer relationships. Candidates should have CSR or call center experience and be adept at data entry, with a strong attention to detail. The position is temporary for 3 months, with shifts from 8:30 AM to 5 PM initially, transitioning to a later schedule. Competitive service and effective communication are essential.