Crisis Care Concierge & Data Entry Specialist

Ri-International; Columbus (OH); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan with company matching

Paid time off

Professional development

Job summary

Recovery Innovations in Columbus, OH is seeking a Medical Customer Service Specialist to serve as receptionist for the Crisis - Franklin County Crisis Care Center. The role handles routine clerical tasks, data entry and triage of calls while delivering compassionate support.

Candidates should have a high school diploma, at least one year clerical experience, strong MS Office skills, and excellent communication.

Qualifications

• High School Diploma or equivalent; Associate’s degree preferred.
• Minimum of one year of clerical or office experience.
• Proficient in Microsoft Office and written/oral communication.

Responsibilities

• Serves as receptionist for the program and triages calls.
• Gathers information and logs data for each call and registration.
• Supports billing/audit data gathering and ensures compliance standards.
• Maintains filing and office organization; handles clerical tasks.

Skills

Microsoft Office Suite

Excellent communication

Customer service

Interpersonal skills

Organizational skills

Team player

De-escalation training

Education

High School Diploma or equivalent

Associate’s Degree preferred

Tools

Microsoft Office Suite

Job description

Recovery Innovations in Columbus, OH is seeking a Medical Customer Service Specialist to serve as receptionist for the Crisis - Franklin County Crisis Care Center. The role handles routine clerical tasks, data entry and triage of calls while delivering compassionate support.

Candidates should have a high school diploma, at least one year clerical experience, strong MS Office skills, and excellent communication.