Client Care Specialist - Four-Day Week + Vet Benefits

Cedarburg Veterinary Clinic; Wisconsin; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Four-day work week

Flexible scheduling

Scheduled lunch breaks

Mentoring and training environment

AAHA-accredited team

Team celebrations and culture

Employee pet discounts

Tuition support

Job summary

Cedarburg Veterinary Clinic is seeking a full-time Client Care Representative (CCR) in Wisconsin. The CCR will greet clients, manage reception, schedule appointments, and coordinate communications to ensure smooth hospital operations.

We offer comprehensive benefits, continuing education, and a mentoring environment, with a four-day work week and rotating Saturdays. This role emphasizes client service, teamwork, and professional growth within a long-established practice.

Qualifications

• Previous experience in a veterinary hospital.
• High school diploma or equivalent.
• Ability to work effectively in a fast-paced environment while maintaining attention to detail and accuracy.
• Strong communication and client service skills; excellent teamwork, organizational, and problem-solving abilities.
• Ability to manage multiple priorities while delivering exceptional service.
• Ability to follow hospital policies, procedures, and assigned responsibilities.
• Commitment to learning, professional development, and continuous improvement.
• A positive, dependable, and team-oriented approach.

Responsibilities

• Greet clients and patients as they arrive and facilitate timely check-in and check-out
• Schedule appointments using the practice management software
• Maintain accurate client and patient documentation and records
• Verify prescription information and client identity before releasing medications
• Maintain a clean, organized, and welcoming reception area and workspace
• Contribute to a positive, collaborative, and professional work environment

Skills

Communication

Customer service

Teamwork

Organization

Problem solving

Attention to detail

Education

High school diploma or equivalent

Job description

Cedarburg Veterinary Clinic is seeking a full-time Client Care Representative (CCR) in Wisconsin. The CCR will greet clients, manage reception, schedule appointments, and coordinate communications to ensure smooth hospital operations.

We offer comprehensive benefits, continuing education, and a mentoring environment, with a four-day work week and rotating Saturdays. This role emphasizes client service, teamwork, and professional growth within a long-established practice.