Client Care Specialist: Elevate Customer Experience

Roger's Plumbing; Leander (TX); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Professional development assistance

Job summary

Roger's Plumbing in Leander, TX is hiring a full-time Client Care Representative earning $18 per hour. You will handle inbound calls, schedule appointments, and dispatch technicians, all while delivering exceptional customer service and building trust with clients.

We value a friendly, team-oriented atmosphere, offer competitive benefits including health insurance, a 401(k), PTO, and professional development assistance to help you grow within a family-friendly company that treats employees as

Qualifications

• 1+ year of customer service experience required.
• Strong communication skills and phone etiquette.
• Call center experience preferred but not required.

Responsibilities

• Handle inbound calls from clients and potential customers.
• Schedule appointments and dispatch technicians to service sites.

Skills

Customer service

Communication

Call center experience

Job description

Roger's Plumbing in Leander, TX is hiring a full-time Client Care Representative earning $18 per hour. You will handle inbound calls, schedule appointments, and dispatch technicians, all while delivering exceptional customer service and building trust with clients.

We value a friendly, team-oriented atmosphere, offer competitive benefits including health insurance, a 401(k), PTO, and professional development assistance to help you grow within a family-friendly company that treats employees as