Client Care & Scheduling Specialist (On-Call)

PRIMARY PROVIDERS HOMECARE; United States; On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Job summary

PRIMARY PROVIDERS HOMECARE is seeking a Client Engagement Specialist to manage candidate attraction, conduct interviews, and handle hiring paperwork. The role requires excellent communication skills, attention to detail, and the ability to multitask in a demanding environment. You will address client complaints, review care plans, and maintain documentation. This is an in-person position with a schedule of Monday to Friday, including on-call and weekends as needed. Join us to help create positive client experiences.

Qualifications

• Proficiency in Microsoft Office applications.
• Excellent written and oral communication skills.
• Ability to maintain confidentiality of information.

Responsibilities

• Resolve conflicts and client complaints effectively.
• Review care plans with clients and caregivers.
• Manage last-minute call-outs for coverage.
• Answer the on-call telephone during nights and weekends.
• Maintain organized documentation of clients and caregivers.

Skills

Interpersonal relations

Organizational skills

Problem solving

Microsoft Office proficiency

Attention to detail

Job description

PRIMARY PROVIDERS HOMECARE is seeking a Client Engagement Specialist to manage candidate attraction, conduct interviews, and handle hiring paperwork. The role requires excellent communication skills, attention to detail, and the ability to multitask in a demanding environment. You will address client complaints, review care plans, and maintain documentation. This is an in-person position with a schedule of Monday to Friday, including on-call and weekends as needed. Join us to help create positive client experiences.