Client Care & Scheduling Specialist

Accentcare Inc; Wyomissing (Berks County); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off and paid holidays

Professional development opportunities

Company-matching 401(k)

Flexible spending and health savings

Job summary

AccentCare is seeking a Client Service Coordinator for the Wyomissing location. This full-time, on-site role supports EVV, payroll, scheduling, and client services for our Personal Care Services team.

The position offers hourly pay between $18.00 and $20.00, with a Monday–Friday schedule from 8:00am to 5:00pm and experience-based offers. Qualified candidates will have at least a high school diploma or GED, with an associate degree preferred, and prior staffing or home health care experience is

Qualifications

• High School diploma or GED required.
• Associate degree preferred.
• Staffing experience preferred.
• Previous home health care or home care experience highly desirable.

Responsibilities

• Functions as primary support for daily EVV and payroll functions.
• Processes and communicates authorization and schedule changes to ensure client satisfaction.
• Coordinates utilization of Care Partner teams to ensure fill rate expectations are met.
• Researches and resolves payroll and billing questions under direction from the Client Service Manager.
• Functions as liaison for Field Supervisors in communication with payer Case Management teams.
• Supports recruiting and onboarding needs of team.
• Responsible for scheduling and monitoring / reporting all required client visits by Field Supervisor.
• Assists Client Service Manager in the presentation of staff training related to program requirements for newly hired and current office employees.

Skills

High School or GED

Associate degree preferred

Staffing experience preferred

Home health care experience preferred

Education

Associate degree preferred

Job description

AccentCare is seeking a Client Service Coordinator for the Wyomissing location. This full-time, on-site role supports EVV, payroll, scheduling, and client services for our Personal Care Services team.

The position offers hourly pay between $18.00 and $20.00, with a Monday–Friday schedule from 8:00am to 5:00pm and experience-based offers. Qualified candidates will have at least a high school diploma or GED, with an associate degree preferred, and prior staffing or home health care experience is