Client Care & Scheduling Coordinator

AccentCare; Riverside (CA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

401(k) matching

Flexible spending account

Health savings account

Wellness program

Calm app access

Scrubs discount

Employee assistance program

Job summary

AccentCare in Riverside seeks a Client Service Coordinator for Personal Care Services. You will support daily EVV and payroll, manage authorizations and schedule changes, and coordinate Care Partner teams to ensure client satisfaction and caregiver alignment.

Requirements include a high school diploma or GED (associate degree preferred) and prior staffing or home health care experience. This full-time, on-site role offers benefits and a team-driven culture.

Qualifications

• High School or GED required; Associate degree preferred.
• Staffing experience preferred.
• Previous home health care or home care experience highly desirable.

Responsibilities

• Functions as primary support for daily EVV and payroll functions
• Processes and communicates authorization and schedule changes to ensure coordinator of service and client satisfaction
• Coordinates utilization of Care Partner teams to ensure fill rate expectations are met
• Researches and resolves payroll and billing questions under direction from the Client Service Manager
• Functions as liaison for Field Supervisors in communication with payer Case Management teams
• Supports recruiting and onboarding needs of team
• Responsible for scheduling and monitoring / reporting all required client visits by Field Supervisor
• Assists Client Service Manager in the presentation of staff training related to program requirements for newly hired and current office employees

Skills

Staffing experience

Home health care experience

Customer service

Education

High School or GED

Associate degree

Job description

AccentCare in Riverside seeks a Client Service Coordinator for Personal Care Services. You will support daily EVV and payroll, manage authorizations and schedule changes, and coordinate Care Partner teams to ensure client satisfaction and caregiver alignment.

Requirements include a high school diploma or GED (associate degree preferred) and prior staffing or home health care experience. This full-time, on-site role offers benefits and a team-driven culture.