Client Care & Scheduling Specialist

Angels-of-Care-Pediatric-Home-Healt; Tyler (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off

Medical, Dental, Vision Plans

HSA/FSA

Mental Wellness Benefits

401K

Pet Insurance Discounts

Home Insurance Discounts

Auto Insurance Discounts

Job summary

Angels of Care Pediatric Home Health is seeking a Client Care Coordinator in Tyler, TX. This full-time on-site role supports families and care teams, coordinating clinician duties and handling scheduling—delivering compassionate, organized service in a fast-paced environment.

You will liaise with clinical staff, maintain timely communications, and ensure high-quality care while building trust with families and nursing teams.

Qualifications

• Experience in customer service, scheduling, or client-facing administrative roles preferred.
• Strong communication skills and a proactive, solutions-focused mindset.
• Ability to stay organized and manage competing priorities; familiarity with standard office tech.

Responsibilities

• Serve as the primary point of contact for client families, building trust and providing timely support.
• Coordinate and assign duties based on each clinician's skills and availability.
• Handle incoming and outgoing calls to address questions, resolve issues, and support scheduling needs.
• Collaborate closely with clinical staff to ensure clients receive high-quality care.
• Foster strong, professional relationships with families and nursing staff.
• Use sound judgment and initiative to identify and solve problems.
• Stay organized while managing multiple priorities and maintaining accurate documentation.

Skills

Customer Service

Scheduling

Administrative

Tools

Microsoft Office

Job description

Angels of Care Pediatric Home Health is seeking a Client Care Coordinator in Tyler, TX. This full-time on-site role supports families and care teams, coordinating clinician duties and handling scheduling—delivering compassionate, organized service in a fast-paced environment.

You will liaise with clinical staff, maintain timely communications, and ensure high-quality care while building trust with families and nursing teams.