Client Care & Scheduling Coordinator

Angels of Care Pediatric Home Health; Town of Florida (NY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off

Medical, Dental, & Vision Plans

HSA/FSA

Mental Wellness Benefits

401K

Discounts on Pet, Home, and Auto

Job summary

Angels of Care Pediatric Home Health is seeking a Client Care Coordinator to support high-quality care by coordinating client needs with field staff capabilities. The role emphasizes strong communication, time management, and problem-solving skills to assure service continuity and satisfaction.

You will work with clients, clinicians, and internal teams to ensure compliance with agency standards while potentially supporting after-hours on-call needs and urgent scheduling considerations.

Qualifications

• Experience in customer service or client support preferred.
• Scheduling or staffing coordination experience recommended.
• Healthcare or home health knowledge a plus.

Responsibilities

• Coordinate client needs with field staff capabilities for case assignments.
• Assign duties matching clinician qualifications to ensure safe service delivery.
• Monitor costs and optimize clinician utilization.
• Identify and solve problems with initiative and good judgment.
• Communicate effectively and listen actively with clients and staff.
• Maintain positive relationships with clients and clinicians.
• Occasionally work after-hours on-call, weekends or holidays as needed.
• Strive to maintain productivity and complete tasks on time.

Skills

Communication

Time management

Problem solving

Team player

Education

High school diploma or GED

Job description

Angels of Care Pediatric Home Health is seeking a Client Care Coordinator to support high-quality care by coordinating client needs with field staff capabilities. The role emphasizes strong communication, time management, and problem-solving skills to assure service continuity and satisfaction.

You will work with clients, clinicians, and internal teams to ensure compliance with agency standards while potentially supporting after-hours on-call needs and urgent scheduling considerations.