Client Care Coordinator — Frontline Support & Scheduling

Angels of Care Pediatric Home Health; Tyler (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off

Medical, Dental, & Vision Plans

HSA/FSA

Mental Wellness Benefits

401K

Discounts on Pet Insurance

Discounts on Home Insurance

Discounts on Auto Insurance

Job summary

Angels of Care Pediatric Home Health in Tyler, TX is seeking a Client Care Coordinator to be a key connection point between families and care teams during daytime, Monday-Friday, on-site hours.

You will serve as the primary contact for client families, coordinate clinician duties, manage scheduling, and collaborate with clinical staff to ensure compassionate, high-quality home health services are delivered smoothly.

Qualifications

• Experience in customer service or client-facing roles preferred.
• Strong communication and problem-solving abilities.
• Ability to manage multiple priorities and stay organized.
• Proficient with Microsoft Office and office technology.

Responsibilities

• Serve as the primary contact for client families and provide timely support.
• Coordinate and assign duties based on clinician skills and availability.
• Handle calls to address questions, resolve issues, and scheduling needs.
• Collaborate with clinical staff to ensure high-quality care.
• Build professional relationships with families and nursing staff.
• Use sound judgment to identify and solve problems.
• Stay organized and document accurately while managing multiple priorities.

Skills

Communication skills

Proactive mindset

Customer service experience

Scheduling/administrative

Tools

Microsoft Office

Job description

Angels of Care Pediatric Home Health in Tyler, TX is seeking a Client Care Coordinator to be a key connection point between families and care teams during daytime, Monday-Friday, on-site hours.

You will serve as the primary contact for client families, coordinate clinician duties, manage scheduling, and collaborate with clinical staff to ensure compassionate, high-quality home health services are delivered smoothly.