Client Care & Scheduling Specialist

Any Hour Group; Murrieta (CA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Weekly pay with incentives

Company events & parties

Holiday pay

Vacation pay

Paid time off

Paid training

Job summary

We Care Plumbing, Heating & Air in Murrieta, CA is looking for a Customer Outreach Specialist. You will handle calls, emails and chats as the primary contact, resolving issues and scheduling service visits for plumbing, heating, air conditioning and electrical systems.

The role emphasizes clear communication, empathy, and keeping precise records while coordinating with technicians to deliver seamless service experiences.

Qualifications

• Pre-employment background check
• Pre-employment drug screen

Responsibilities

• Serve as the first point of contact for clients via calls, emails and live chats.
• Address inquiries and resolve issues to ensure customer satisfaction.
• Schedule timely repair, installation or maintenance visits.
• Maintain accurate records of interactions and coordinate with service technicians.

Skills

Empathy

Clear communication

Multitasking

Job description

We Care Plumbing, Heating & Air in Murrieta, CA is looking for a Customer Outreach Specialist. You will handle calls, emails and chats as the primary contact, resolving issues and scheduling service visits for plumbing, heating, air conditioning and electrical systems.

The role emphasizes clear communication, empathy, and keeping precise records while coordinating with technicians to deliver seamless service experiences.