Client Care Scheduler & Liaison

Visiting Angels Bridgeport, WV; Bridgeport (WV); Vor Ort; USD 38.000 - 54.000; Vollzeit

Zusammenfassung

Visiting Angels Bridgeport, WV is seeking a Care Coordinator to organize and coordinate services between clients and caregivers, implement schedules and ensure adequate staffing to meet client needs.

The role emphasizes accurate scheduling, data entry, payroll/billing support, clear communication with families, and adherence to all company policies and regulatory requirements, while maintaining discretion and professionalism.

Qualifikationen

• Four year college degree required.
• One year of office experience, preferably in home care.
• Proficiency in Microsoft Office and scheduling software.
• Ability to listen and communicate clearly, both orally and in writing.
• Reliable transportation.

Aufgaben

• Schedule caregiving staff based on competency and availability.
• Maintain real-time scheduling and entry of client/caregiver information.
• Communicate day-to-day scheduling changes to clients and caregivers.
• Enter and maintain client and caregiver data in scheduling systems.
• Monitor payroll and billing-related information from scheduling logs.
• Provide timely reports on filled vs. unfilled client hours and metrics.
• Ensure compliance with Visiting Angels policies and state regulations.
• Maintain confidentiality of client information and interactions.
• Assist with phones, greet visitors, and support office needs as required.
• Participate in evaluations and performance improvement plans for caregivers.

Kenntnisse

Communication skills

Time management

Problem solving

Teamwork

Office coordination

Ausbildung

Bachelor's degree

Tools

Microsoft Office Suite

Jobbeschreibung

Visiting Angels Bridgeport, WV is seeking a Care Coordinator to organize and coordinate services between clients and caregivers, implement schedules and ensure adequate staffing to meet client needs.

The role emphasizes accurate scheduling, data entry, payroll/billing support, clear communication with families, and adherence to all company policies and regulatory requirements, while maintaining discretion and professionalism.