Client Care & Order Coordination Specialist

National Seating & Mobility; Orlando (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Company paid holidays

Health, Dental, Vision, Life Insurance

401k Company Match

Tuition reimbursement and Education  

Job summary

National Seating & Mobility (NSM) is seeking mission-driven team members to support client care and operations in our Orlando area. You will handle calls, coordinate orders with branches and providers, and assist with work orders, eligibility for funding, and inventory tasks.

Join a company dedicated to improving clients’ mobility and independence. NSM values teamwork, service, and excellence, offering comprehensive benefits and opportunities to grow within a national network of mobility

Qualifications

• High School Diploma or GED required.
• Excellent communication skills, both written and verbal.
• Proficient in computer use and basic software.
• Strong organizational skills and attention to detail.
• Customer/client focus with a professional demeanor.
• Level 2 background check will be required.

Responsibilities

• Answer phone calls and manage inquiries professionally.
• Coordinate order management with branches, clients, clinicians, and care givers.
• Assist in completing work orders with client info, equipment details and funding eligibility.
• Perform data entry, clerical tasks, assist with inventory, and accept deliveries.

Skills

Phone support

Order management

Data entry

Clerical tasks

Inventory coordination

Education

High School Diploma or GED

Job description

National Seating & Mobility (NSM) is seeking mission-driven team members to support client care and operations in our Orlando area. You will handle calls, coordinate orders with branches and providers, and assist with work orders, eligibility for funding, and inventory tasks.

Join a company dedicated to improving clients’ mobility and independence. NSM values teamwork, service, and excellence, offering comprehensive benefits and opportunities to grow within a national network of mobility