Customer Care & Order Coordinator

National Seating & Mobility; Tucson (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off

Company paid holidays

Health, Dental, Vision, Life Insurance

401k Company Match

Tuition Reimbursement and Education

Job summary

National Seating and Mobility (NSM) is hiring for a full-time on-site role in Tucson, AZ. The position involves answering calls, managing requests, coordinating with staff and clinicians, and supporting data entry, order processing, and inventory tasks to help keep clients moving.

NSM values HEARTS—Honor, Excellence, Accountability, Respect, Teamwork, and Service—and offers competitive pay and benefits as part of a growing team dedicated to accessible mobility solutions.

Qualifications

• High School Diploma or GED.
• Excellent communication and customer focus.
• Proficient in computers and data entry.
• Strong organizational skills and attention to detail.

Responsibilities

• Answer phone calls and manage phone requests and inquiries in a helpful and professional manner.
• Order management, coordinating with branch staff, clients, clinicians, and care givers.
• Assists in completion of work orders which may involve verification that all necessary client information is documented, equipment detail entry, and verification of eligibility for funding.
• Performs a variety of data entry, clerical support tasks, assists with physical inventory, and accepts delivery of goods when necessary.

Skills

Communication Proficiency

Computer Proficiency

Organizational Skills

Customer/Client Focus

Education

High School Diploma or GED

Job description

National Seating and Mobility (NSM) is hiring for a full-time on-site role in Tucson, AZ. The position involves answering calls, managing requests, coordinating with staff and clinicians, and supporting data entry, order processing, and inventory tasks to help keep clients moving.

NSM values HEARTS—Honor, Excellence, Accountability, Respect, Teamwork, and Service—and offers competitive pay and benefits as part of a growing team dedicated to accessible mobility solutions.