Client Care Operations Specialist

Homes by Dickerson, Inc; Raleigh (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Homes by Dickerson, Inc in Raleigh, NC is seeking a Client Care Coordinator to support the client care process and warranty activities. This role ensures information is accurate, timely, and organized to keep CCRs productive and homeowners well-served.

As a key member of the Client Care department, you will create structure, accountability, and a professional experience that reflects our standards and commitment to quality throughout the home building journey.

Qualifications

• The Client Care Coordinator role supports the client care process and warranty activity.
• Keeps information accurate and timely to help CCRs operate efficiently.
• Contributes to a smooth, professional homeowner experience that reflects company standards.

Responsibilities

• Create support, structure, and accountability within the client care process.
• Ensure warranty activity moves forward and information remains accurate and timely.
• Help CCRs operate efficiently to deliver a professional homeowner experience.

Job description

Homes by Dickerson, Inc in Raleigh, NC is seeking a Client Care Coordinator to support the client care process and warranty activities. This role ensures information is accurate, timely, and organized to keep CCRs productive and homeowners well-served.

As a key member of the Client Care department, you will create structure, accountability, and a professional experience that reflects our standards and commitment to quality throughout the home building journey.