Client Care Coordinator

Homes by Dickerson, Inc; Raleigh (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Homes by Dickerson, Inc in Raleigh, NC is seeking a Client Care Coordinator to support the client care process and warranty activities. This role ensures information is accurate, timely, and organized to keep CCRs productive and homeowners well-served.

As a key member of the Client Care department, you will create structure, accountability, and a professional experience that reflects our standards and commitment to quality throughout the home building journey.

Qualifications

• The Client Care Coordinator role supports the client care process and warranty activity.
• Keeps information accurate and timely to help CCRs operate efficiently.
• Contributes to a smooth, professional homeowner experience that reflects company standards.

Responsibilities

• Create support, structure, and accountability within the client care process.
• Ensure warranty activity moves forward and information remains accurate and timely.
• Help CCRs operate efficiently to deliver a professional homeowner experience.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Professional Raleigh, NC, US

The Client Care Coordinator role is an essential role in the Client Care department as it creates support, structure, clarity, and accountability within the client care process. The CCC’s work keeps warranty activity moving forward, ensures information is accurate and timely, and allows the CCR’s to operate efficiently. When this role is done well it supports the CCR’s, and ensures homeowners experience a smooth, professional process that reflects the standards of our company.