Client Care Lead & Caregiver Coach

Safe Harbor Home Care; Palm Desert (CA); On-site; USD 52,000 - 67,000; Full time

Benefits offered by this job

Weekly pay

Flexible schedule

24/7 caregiver support

Paid mileage between clients

Ongoing training & development

Growth opportunities

Unlimited referral bonus opportunities

Job summary

Safe Harbor Home Care in California is seeking a Client Care Coordinator to lead the caregiving team, develop and update client care plans, and ensure high-quality service. You will assess client needs, match caregivers, mentor staff, and collaborate with scheduling to maintain continuity of care. Strong communication and organizational skills are essential.

This role offers growth opportunities and a supportive work environment focused on compassionate, client-centered care.

Qualifications

• Leadership and people management experience.
• Ability to coach and develop caregiving staff.
• Excellent written and verbal communication skills.

Responsibilities

• Conduct client assessments and reassessments.
• Develop and update client care plans.
• Match caregivers with client needs and preferences.
• Provide caregiving coverage when necessary.
• Train, mentor, and support caregivers.
• Partner with Scheduling and Operations to maintain continuity of care.
• Monitor service quality and client satisfaction.
• Maintain accurate client documentation and records.

Skills

Leadership

Coaching

Communication

Organization

Problem solving

Multi-tasking

Prioritization

Education

California HCA registration

CNA Certification

HHA Certification

Tools

WellSky

Job description

Safe Harbor Home Care in California is seeking a Client Care Coordinator to lead the caregiving team, develop and update client care plans, and ensure high-quality service. You will assess client needs, match caregivers, mentor staff, and collaborate with scheduling to maintain continuity of care. Strong communication and organizational skills are essential.

This role offers growth opportunities and a supportive work environment focused on compassionate, client-centered care.