Client Care Coordinator: Flexible Schedule & Growth

Safe Harbor Home Care; Ontario (CA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Weekly Pay

Flexible Schedule

24/7 Caregiver Support

Paid Mileage Between Clients

Ongoing Training & Development

Growth opportunities

Referral bonuses

Job summary

Safe Harbor Home Care is seeking a Client Care Coordinator to lead caregiving teams, develop and update client care plans, and ensure high-quality, compliant service. You will match caregivers to client needs, monitor satisfaction, and support operations to maintain continuity of care.

The role emphasizes staff development, effective communication with families, and ongoing training. A strong focus on client satisfaction and quality care is essential.

Qualifications

• Must be at least 18 years old.
• California HCA registration required prior to client assignment.
• Current TB clearance.
• Valid driver’s license and reliable transportation.
• Ability to maintain client confidentiality and accurate documentation.
• Pass background check.
• Strong written and verbal communication skills.
• Excellent organizational and prioritization abilities.

Responsibilities

• Conduct client assessments and reassessments.
• Develop and update client care plans.
• Match caregivers with client needs and preferences.
• Provide caregiving coverage when necessary.
• Train, mentor, and support caregivers.
• Coach and support caregiver development.
• Coordinate with Scheduling and Operations to maintain continuity of care.
• Monitor service quality and client satisfaction.
• Address client concerns and assist with service recovery.
• Support caregiver accountability and performance improvement.
• Maintain accurate client documentation and records.
• Ensure compliance with company policies and regulatory requirements.
• Communicate effectively with clients, families, caregivers, and office staff.
• Assist with onboarding activities and caregiver support initiatives.
• Support quality assurance and follow-up activities.

Skills

Organizational skills

Prioritization

Written communication

Verbal communication

Leadership

Coaching

Problem solving

Multi-tasking

Client satisfaction focus

Tools

WellSky

Job description

Safe Harbor Home Care is seeking a Client Care Coordinator to lead caregiving teams, develop and update client care plans, and ensure high-quality, compliant service. You will match caregivers to client needs, monitor satisfaction, and support operations to maintain continuity of care.

The role emphasizes staff development, effective communication with families, and ongoing training. A strong focus on client satisfaction and quality care is essential.