Client Care & Dispatch Coordinator

Benjamin Franklin Plumbing of Long Island; Town of Texas (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

A plumbing company in Wisconsin seeks a dedicated customer service representative to manage incoming calls effectively. Candidates must have a high school diploma and strong verbal communication skills. Responsibilities include ensuring courteous interaction with clients and promptly notifying them of any schedule changes. The ideal candidate has good computer skills and a preference for prior customer service experience. Join a professional team committed to customer satisfaction.

Qualifications

• Must have above-average verbal and telephone communication skills.
• Good computer software skills needed.
• Prior customer service experience preferred.

Responsibilities

• Answer incoming client telephone calls efficiently.
• Ensure courteous communication with clients.
• Notify clients of schedule changes promptly.

Skills

Verbal communication

Telephone communication

Computer software skills

Education

High school diploma or equivalent

Job description

A plumbing company in Wisconsin seeks a dedicated customer service representative to manage incoming calls effectively. Candidates must have a high school diploma and strong verbal communication skills. Responsibilities include ensuring courteous interaction with clients and promptly notifying them of any schedule changes. The ideal candidate has good computer skills and a preference for prior customer service experience. Join a professional team committed to customer satisfaction.