Client Care CoordinatorOffice Manager

Artful Home Care Inc; Town of Southampton (NY); Sur place; USD 27 552 - 41 328; Temps partiel

Avantages offerts par ce poste

Bonus based on performance

Company parties

Flexible schedule

Opportunity for advancement

Paid time off

Wellness resources

Résumé du poste

Artful Home Care Inc, based in Southampton, seeks a part-time Client Care Coordinator to facilitate caregiver schedules and client services. This role requires a highly organized individual with excellent communication skills to manage onboarding, documentation, and support daily office functions. The ideal candidate should thrive in a fast-paced environment and be able to handle scheduling changes effectively. The role offers a flexible schedule with on-call responsibilities.

Qualifications

• Highly organized with excellent communication skills.
• Calm and solution-oriented when handling scheduling changes.
• Comfortable managing multiple priorities in a fast-paced office.

Responsabilités

• Coordinate caregiver schedules and respond to last-minute changes.
• Serve as a primary contact for clients, families, and caregivers.
• Manage client onboarding, documentation, and service setup.
• Maintain caregiver personnel files and assist with hiring/onboarding.
• Assist with billing, invoicing, and accounts receivable follow-up.
• Support daily office operations and administrative functions.
• Ensure compliance with company policies and care standards.

Connaissances

Organizational skills

Communication skills

Solution-oriented mindset

Description du poste

Benefits:

Bonus based on performance

Company parties

Flexible schedule

Opportunity for advancement

Paid time off

Wellness resources

Client Care Coordinator (Part-Time)

Artful Home Care, a premier private-duty home care agency in Southampton, is seeking a Client Care Coordinator to help manage client services, caregiver scheduling, and daily office operations.

This role is ideal for a highly organized professional who enjoys working with families and caregivers while ensuring exceptional client service and smooth agency operations.

Schedule

• 24-32 hours per week in the office
• Monday, Tuesday (and/or Wednesday), Thursday — 9:30 AM–5:30 PM
• On-call for scheduling changes after hours, two evenings per week
• Every other weekend on-call rotation (work from home, on call) (Training will begin at 3 days per week. After training is completed, there is an opportunity to increase to 4 days per week, please note our office is open Monday-Thursday)

Key Responsibilities

• Coordinate caregiver schedules and respond to last-minute changes
• Serve as a primary contact for clients, families, and caregivers
• Manage client onboarding, documentation, and service setup
• Maintain caregiver personnel files and assist with hiring/onboarding
• Assist with billing, invoicing, and accounts receivable follow-up
• Support daily office operations and administrative functions
• Ensure compliance with company policies and care standards

Ideal Candidate

• Highly organized with excellent communication skills
• Calm and solution-oriented when handling scheduling changes
• Comfortable managing multiple priorities in a fast-paced office
• Administrative or healthcare coordination experience preferred

Learn more about our agency at www.artfulhomecare.net