Client Care Coordinator - Senior Home Care with Benefits

Life's At Home Care; Virginia Beach (VA); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

PTO

Medical, Dental, and Vision benefits

Retirement plan

Performance bonus opportunity

Business mileage reimbursement

Paid continuing education

Job summary

Life’s At Home Care in Virginia Beach is seeking a Client Care Coordinator to help new clients start strong and stay connected with families and caregivers to ensure care is going smoothly.

This 40-hour-per-week role is primarily office-based with about 25% local fieldwork, including travel; you’ll coordinate admissions, caregiver matching, and quality visits while supporting RN and scheduler to keep client records current.

Qualifications

• Experience in care coordination, client service, or case management.
• CNA experience with strong office and coordination skills is welcome.
• Professional communication, good judgment, and dependable follow-through.
• Valid driver's license and reliable transportation.
• Ability to meet background screening requirements.

Responsibilities

• Coordinate admissions, caregiver matching, and first-shift introductions.
• Check in with clients and caregivers, resolve concerns, and follow through on solutions.
• Make targeted quality visits and plan routes to reduce driving.
• Support caregiver orientation and coaching with the RN, and present caregiver recognition awards.
• Keep WellSky records current and coordinate with the Branch Manager, RN, and scheduler.

Skills

Care coordination

Client service

Case management

Caregiver supervision

Strong communication

Education

Social work or human services degree preferred

CNA experience welcomed with coordination skills

Tools

WellSky

MS Office

Job description

Life’s At Home Care in Virginia Beach is seeking a Client Care Coordinator to help new clients start strong and stay connected with families and caregivers to ensure care is going smoothly.

This 40-hour-per-week role is primarily office-based with about 25% local fieldwork, including travel; you’ll coordinate admissions, caregiver matching, and quality visits while supporting RN and scheduler to keep client records current.