Client Care Coordinator - Impactful Home Care (Hybrid)

Home Care Association of America; Virginia Beach (VA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

PTO

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Performance bonus

Mileage reimbursement

Continuing education

Job summary

Life’s At Home Care in Virginia Beach is seeking a Client Care Coordinator to help newly admitted clients start strong and stay connected with families and caregivers. You will coordinate admissions, caregiver matching, and first-shift introductions while supporting ongoing communication and issue resolution.

The role involves 40 hours per week, predominantly in-office with about 25% local travel to client sites.

Qualifications

• Experience in care coordination, client service, case management, or caregiver supervision.
• Social work or human services degree is preferred; CNAs with coordination skills welcome.
• Proven communication, judgment, discretion, and dependable follow-through.

Responsibilities

• Coordinate admissions, caregiver matching, and first-shift introductions.
• Check in with clients/caregivers, resolve concerns, and follow through on solutions.
• Make targeted quality visits and manage nearby stops to reduce driving.
• Support caregiver orientation and coaching with RN and acknowledge staff achievements.
• Keep WellSky records current and coordinate with Branch Manager and scheduler.

Skills

Care coordination

Client service

Case management

Caregiver supervision

Strong communication

Organization

Education

Social work or human services degree preferred

Tools

WellSky

Job description

Life’s At Home Care in Virginia Beach is seeking a Client Care Coordinator to help newly admitted clients start strong and stay connected with families and caregivers. You will coordinate admissions, caregiver matching, and first-shift introductions while supporting ongoing communication and issue resolution.

The role involves 40 hours per week, predominantly in-office with about 25% local travel to client sites.