Client Care Coordinator — Lead, Connect, Solve

Comfort Keepers; Johns Island (SC); On-site; USD 28,000 - 32,000; Full time

Job summary

Comfort Keepers in Charleston, SC is seeking a Client Care Coordinator to be the face of the company to the families we serve. Your day includes client visits, caregiver check-ins, and solving problems before they arise.

You will use Sensi to spot changes early and guide families on what could help, and you will lead orientation for new caregivers to set them up for success. You will support caregivers and work with scheduling, recruiting, and leadership to fix issues quickly, running your day

Qualifications

• Outgoing personality is important for building trust with families.
• Confident and quick to take action in dynamic situations.
• Strong people skills help in coordinating families and caregivers.

Responsibilities

• Meet with clients and families, becoming the person they ask for by name.
• Handle hard conversations and turn worry into a concrete plan.
• Use Sensi to spot changes early and explain what they mean to families.

Skills

Outgoing

Confident

People skills

Action oriented

Job description

Comfort Keepers in Charleston, SC is seeking a Client Care Coordinator to be the face of the company to the families we serve. Your day includes client visits, caregiver check-ins, and solving problems before they arise.

You will use Sensi to spot changes early and guide families on what could help, and you will lead orientation for new caregivers to set them up for success. You will support caregivers and work with scheduling, recruiting, and leadership to fix issues quickly, running your day