Client Experience & Relationship Navigator

Comfort Keepers group; Summerville (SC); On-site; USD 40,000 - 54,000; Full time

Job summary

Comfort Keepers is seeking a Client Care Coordinator in Summerville, SC for a role focused on building trust with clients and families, coordinating care, and driving exceptional outcomes. You’ll visit clients, educate families on services, and collaborate with scheduling and leadership to ensure high-quality care.

The role suits a persuasive, outgoing, and solution-oriented person who thrives in a fast-paced, people-centric environment.

Qualifications

• Experience in healthcare, home care, customer service, sales, hospitality, or relationship-management is a plus.
• Strong ability to build trust, influence others, and solve problems.
• Outgoing, persuasive, confident, and energized by people.

Responsibilities

• Be the face and voice our clients and families know and trust.
• Build relationships quickly and create an exceptional client experience.
• Coordinate care and collaborate with scheduling, recruitment, and leadership.
• Visit clients and stay connected to what’s happening in the field.
• Follow up consistently with clients, families, and caregivers.
• Educate clients and families on services and benefits.
• Take ownership of results and drive client retention.

Skills

Persuasive

Outgoing

Confident

Fast-Moving

Problem Solver

People-Focused

Job description

Comfort Keepers is seeking a Client Care Coordinator in Summerville, SC for a role focused on building trust with clients and families, coordinating care, and driving exceptional outcomes. You’ll visit clients, educate families on services, and collaborate with scheduling and leadership to ensure high-quality care.

The role suits a persuasive, outgoing, and solution-oriented person who thrives in a fast-paced, people-centric environment.