Office Coordinator

HealthSource Chiropractic, Inc.; Covington (KY); On-site; USD 23,419 - 27,552; Full time

Job summary

HealthSource Chiropractic, Inc. in Covington, Kentucky is seeking an energetic individual for a customer service position focused on improving patient experiences. Responsibilities include handling insurance verifications, managing patient accounts, and assisting with marketing campaigns.

The role demands excellent people skills and proficiency in Microsoft Office, while offering competitive pay at $17-$20 per hour with opportunities for bonuses.

Qualifications

• Previous experience in customer service is necessary.
• Must be proficient in Microsoft Office and Windows.

Responsibilities

• Perform insurance verifications.
• Create financial worksheets and deliver financial reviews.
• Assist in marketing campaigns and community outreach.
• Maintain confidentiality as per HIPAA guidelines.
• Manage patient accounts and collect patient charges.

Skills

Customer service

People skills

Microsoft Office proficiency

Financial management

Education

Two-year degree or more preferred

Job description

Overview

If health and wellness are important to you and you have a passion for helping people improve their lives and health, this may be the perfect position. We are a fast‑paced, upbeat chiropractic and progressive rehab clinic helping patients return to doing what they love through chiropractic care, progressive rehab, and other wellness services.

If you are energetic, friendly, fun, purpose‑driven, motivated, and a team player, let’s talk! Because everything in our office moves quickly, your strong phone, computer, and people skills are vital.

You’ll be involved in many areas of the practice including promotional communications, customer service, and handling finances. You’ll enjoy great pay, the opportunity to earn monthly bonuses, and benefits.

Who you are

• Do you have a gift for meeting new people and getting them to like you?
• Do people look to you first for help because they know it will get done?
• Are you quick to smile and have contagious enthusiasm?
• Do you derive a great deal of pleasure and strength from developing professional relationships with clients?
• Do you have a conscientiousness for doing things right and following tasks through to completion?

What you will do

• Insurance verifications
• Create financial worksheets
• Deliver financial reviews with patients
• Make product and supplement recommendations based on the doctor’s treatment plan
• Scan incoming insurance EOBs
• Assist with marketing campaigns, creative content, community outreach
• Weekly patient reporting
• Maintain confidentiality as it pertains to HIPAA guidelines
• Work with the rest of the team to keep the clinic clean and clutter‑free
• Manage patient flow between Doctor, Rehab, and Front Desk to ensure patient experience is efficient, fun, and effective
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Collect patient charges, control credit extended to patients, and file, collect, and expedite third‑party claims
• Maintain business office inventory
• Other Administrative tasks

What you need

• Two‑year degree or more is preferred but not required
• Previous experience in customer service must be demonstrated
• Proficiency in Microsoft Office and Windows is required

Compensation: $17.00 - $20.00 per hour

What we do

At HealthSource Chiropractic, we don't just focus on chiropractic care—we prioritize the patient experience with a special emphasis on personalized care and well‑being. We offer state‑of‑the‑art chiropractic treatments, personalized care plans, and holistic wellness services. When patients come to our clinic, they gain the power to reclaim their health and to get back to doing what they love– pain free.

We offer comprehensive training and support to help our team succeed. To learn more about our exciting opportunity and then take the next step toward becoming a HealthSource team member today, simply contact us for more information.

• Be a part of the ever‑growing team focused on blending personalized and customized chiropractic and wellness care – in order to provide each patient with a unique treatment care plan!
• Access ongoing support and join a community of chiropractors, rehab specialists, billing specialist, and front desk specialists to enhance your skills and advance your career.
• Build a rewarding career with substantial earning potential
• Experience a practice environment that feels like home, with colleagues who feel like family.
• Spend your days in a professional, inviting clinic and foster meaningful connections with patients.
• Help patients achieve optimal health and wellness each day.