Front Desk Coordinator -Williamsburg, VA

The Joint Chiropractic; Williamsburg (VA); On-site; USD 19,286 - 24,796; Full time

Job summary

The Joint Chiropractic in Williamsburg, VA is seeking a Front Desk Coordinator to greet members, check in patients, and keep the clinic running smoothly in a fast-paced wellness environment.

You will drive memberships through friendly service, handle POS transactions, and collaborate with the team to deliver world-class care. This role requires strong communication and a positive attitude.

Qualifications

• High school diploma or GED.
• 1 year of sales experience.
• Ability to use point of sale software and keep patient accounts current.
• Strong phone and computer skills.
• Ability to stand or sit for long periods and lift up to 50 pounds.
• Confident in presenting and selling memberships and packages.
• Able to prioritize multiple tasks in a fast-paced environment.
• Reliable team player with good customer service.

Responsibilities

• Greet members and patients upon arrival and check in.
• Educate patients on wellness offerings and services.
• Manage the flow of patients through the clinic.
• Present and sell memberships and visit packages.
• Stay updated on membership options, packages and promotions.
• Participate in marketing/sales opportunities to attract new patients.
• Maintain cleanliness and organization of the workspace.
• Provide excellent customer service to members and patients.
• Stand or sit for long periods and lift up to 50 pounds.
• Support the team to meet sales goals.
• Communicate effectively with team members.
• Uphold The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY.

Skills

Sales experience

Customer service

Communication

Education

High school diploma or GED

Job description

Front Desk Coordinator -Williamsburg, VA

Are you looking for a company you can grow your career with and advance in?

Are you goal oriented, self-motivated & proactive by nature?

Do you have a passion for health and wellness and love sales?

If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.

What we are looking for in YOU and YOUR skillset!

• Driven to climb the company ladder!
• Possess a winning attitude!
• ‘Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate
• Have strong phone and computer skills.
• Have at least one year of previous Sales Experience.
• Participate in marketing/sales opportunities to help attract new patients into our clinics
• Be able to prioritize and perform multiple tasks.
• Educate Patients on wellness offerings and services
• Share personal Chiropractic experience and stories
• Work cohesively with others in a fun and fast-paced environment.
• Have a strong customer service orientation and be able to communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner
• Providing excellent services to members and patients.
• The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
• Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
• Staying updated on membership options, packages and promotions.
• Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
• Maintain the cleanliness of the clinic and organization of workspace
• Confident in presenting and selling memberships and visit packages
• Keeping management apprised of member concerns and following manager’s policies, procedures and direction.
• Willingness to learn and grow
• Accepting constructive criticism in a positive manner and using it as a learning tool.
• Office management or marketing experience a plus!
• Able to stand and/or sit for long periods of time
• Able to lift up to 50 pounds
• Upholding The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY