Client Care Coordinator

Right At Home Sacramento-Davis; Sacramento (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Continuing-education reimbursement

Leadership-development programs

Mileage reimbursement

Mission-driven team values your voice

Job summary

Right At Home Sacramento-Davis is seeking an experienced Care Coordinator to join our team. You’ll collaborate with physicians, families, and caregivers to craft individualized care plans that meet medical, emotional, and social needs.

In this role you’ll monitor plan adherence, recruit and train caregivers, build schedules for 30–40 clients, and document outcomes in our EMR/CRM to drive quality improvement.

Qualifications

• Certified or licensed caregiver coordinator preferred.
• Experience coordinating care plans in home-care or healthcare settings.
• Strong assessment, care-planning, and documentation skills.

Responsibilities

• Coordinate holistic care: collaborate with physicians, families, and caregivers to craft individualized Care Plans that meet medical, emotional, and social needs.
• Ensure plan adherence: monitor daily services, review progress toward goals, and retrain staff when updates are needed.
• Lead client advocacy: accompany clients to physician appointments or hospital visits; relay updates to the healthcare team and family members.
• Recruit & train caregivers: assist HR in hiring, onboarding, and educating field staff on best practices and agency protocols.
• Schedule like a pro: build and adjust caregiver schedules for a caseload of ~30–40 clients, balancing continuity of care and employee preferences.
• Track outcomes: document assessments, incidents, and goal progress in our EMR/CRM; generate reports that drive quality improvement.
• Problem-solve fast: resolve urgent issues with calm, confidence, and compassion—24/7 on-call rotation shared with team.

Skills

Care coordination

Patient advocacy

Documentation

Scheduling

HIPAA familiarity

Microsoft Office

Education

CMA/CNA/LPN/RN or Social Worker license

Tools

EMR/CRM software

Microsoft Office

Job description

Benefits

• Opportunity for advancement
• Paid time off

Why Right At Home Sacramento-Davis?

At Right At Home Sacramento-Davis, clients aren’t the only people who receive exceptional care—our team does too. We offer flexible scheduling, clear career paths, and a supportive culture where your clinical expertise directly improves lives. If you’re passionate about coordinating high‑quality, personalized home‑care plans, join us and grow with purpose.

Benefits & Perks

• Competitive pay
• Continuing‑education reimbursement & leadership‑development programs
• Mileage reimbursement
• A mission‑driven team that values your voice and ideas

What You’ll Do

• Coordinate holistic care: collaborate with physicians, families, and caregivers to craft individualized Care Plans that meet medical, emotional, and social needs.
• Ensure plan adherence: monitor daily services, review progress toward goals, and retrain staff when updates are needed.
• Lead client advocacy: accompany clients to physician appointments or hospital visits; relay updates to the healthcare team and family members.
• Recruit & train caregivers: assist HR in hiring, onboarding, and educating field staff on best practices and agency protocols.
• Schedule like a pro: build and adjust caregiver schedules for a caseload of ~30–40 clients, balancing continuity of care and employee preferences.
• Track outcomes: document assessments, incidents, and goal progress in our EMR/CRM; generate reports that drive quality improvement.
• Problem‑solve fast: resolve urgent issues with calm, confidence, and compassion—24/7 on‑call rotation shared with team [if applicable].

What You’ll Bring

• Certification / license: CMA, CNA, LPN, RN, or Social Worker credentials welcome (preferred but not required)
• 1–2 years’ experience as a Care Coordinator, Client Care Manager, Case Manager, or similar role—home‑care or healthcare setting highly valued
• Strong assessment, care‑planning, and documentation skills; familiarity with HIPAA and state regulations
• Proficiency with Microsoft Office and EMR/CRM scheduling software
• Excellent verbal and written communication; you build trust quickly with clients and clinicians alike
• Stellar organization: juggle multiple priorities, meet deadlines, and adapt in a fast‑paced environment
• Reliable transportation for client visits; valid driver’s license

Ready to Champion Client Care?