Medical Assistant/ Jr Care Coordinator

Freedom Home Care LLC; Philadelphia (Philadelphia County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedules

Mileage reimbursement

Continuing education reimbursement

Company-provided laptop and phone

Job summary

Freedom Home Care LLC in Philadelphia seeks a dedicated Care Coordinator to lead in crafting individualized care plans that meet the needs of clients. This role involves collaborating with healthcare professionals and families to ensure quality care while also managing caregiver schedules for up to 40 clients.

The ideal candidate will have a background in healthcare, strong organizational skills, and be proficient in documentation. Benefits include competitive pay and flexible scheduling.

Qualifications

• 1–2 years’ experience in a Care Coordinator role or similar.
• Strong familiarity with HIPAA and state regulations.
• Reliable transportation and valid driver’s license.

Responsibilities

• Coordinate and collaborate on individualized Care Plans.
• Monitor and ensure adherence to care plans.
• Assist with recruiting and training caregivers.

Skills

Assessment skills

Care planning

Documentation skills

Communication

Organization

Education

CMA, CNA, LPN, RN, or Social Worker credentials

Tools

Microsoft Office

EMR/CRM scheduling software

Job description

Why Doc Love Homecare LLC?

At Doc Love Homecare LLC, clients aren’t the only people who receive exceptional care—our team does too. We offer flexible scheduling, clear career paths, and a supportive culture where your clinical expertise directly improves lives. If you’re passionate about coordinating high‑quality, personalized home‑care plans, join us and grow with purpose.

Benefits & Perks

• Competitive pay with annual merit reviews
• Flexible schedules and remote‑work options for care‑plan documentation
• Continuing‑education reimbursement and leadership‑development programs
• Mileage reimbursement and company‑provided laptop / phone
• A mission‑driven team that values your voice and ideas

What You’ll Do

• Coordinate holistic care: collaborate with physicians, families, and caregivers to craft individualized Care Plans that meet medical, emotional, and social needs.
• Ensure plan adherence: monitor daily services, review progress toward goals, and retrain staff when updates are needed.
• Lead client advocacy: accompany clients to physician appointments or hospital visits; relay updates to the healthcare team and family members.
• Recruit & train caregivers: assist HR in hiring, onboarding, and educating field staff on best practices and agency protocols.
• Schedule like a pro: build and adjust caregiver schedules for a caseload of ~30–40 clients, balancing continuity of care and employee preferences.
• Track outcomes: document assessments, incidents, and goal progress in our EMR/CRM; generate reports that drive quality improvement.
• Problem‑solve fast: resolve urgent issues with calm, confidence, and compassion—24/7 on‑call rotation shared with team (if applicable).
• Lead by example: launch new cases, introduce permanent caregivers to families, and model best‑practice care techniques.
• Provide hands‑on care: assist clients with personal hygiene, mobility, light exercise, meals, housekeeping, errands, and medication reminders.
• Ensure quality & safety: complete home‑safety assessments, conduct routine quality‑assurance visits, and document plan‑of‑care updates for the Care Manager.
• Train & onboard caregivers: deliver one‑on‑one coaching, skills refreshers, and ongoing competency checks.
• Serve on the on‑call rotation: triage caregiver call‑outs, fill urgent shifts, and resolve client concerns after hours.
• Problem‑solve in real time: address changes in client condition, elevate issues, and keep families informed.

What You’ll Bring

• Certification / license: CMA, CNA, LPN, RN, or Social Worker credentials (preferred but not required)
• 1–2 years’ experience as a Care Coordinator, Client Care Manager, Case Manager, or similar role—home‑care or healthcare setting highly valued
• Strong assessment, care‑planning, and documentation skills; familiarity with HIPAA and state regulations
• Proficiency with Microsoft Office and EMR/CRM scheduling software
• Excellent verbal and written communication; you build trust quickly with clients and clinicians alike
• Stellar organization: juggle multiple priorities, meet deadlines, and adapt in a fast‑paced environment
• Reliable transportation for client visits; valid driver’s license