Care Coordinator

hce-careers; Bedford (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Aflac plans

401(k)

401(k) matching

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Wellness resources

Mileage reimbursement

Laptop/Phone

Merit reviews

Job summary

Benevolent Hearts Home Care in Bedford, TX is seeking a dedicated Care Coordinator to join our team. You will coordinate holistic care plans, work with physicians and families, and lead staff in delivering high‑quality home care.

This role emphasizes strong documentation, HIPAA compliance, and effective communication. The position offers flexible scheduling, competitive pay with merit reviews, and opportunities for advancement within a mission‑driven organization.

Qualifications

• Experience coordinating care in home‑care or healthcare settings is valued.
• Familiarity with HIPAA and state regulations is required or preferred.
• Strong communication and documentation skills are essential.

Responsibilities

• Coordinate holistic care by collaborating with physicians, families, and caregivers to craft individualized care plans.
• Monitor daily services, review progress toward goals, and retrain staff when updates are needed.
• Lead client advocacy by accompanying clients to appointments and relaying updates to the team.
• Train caregivers and assist HR with onboarding and field staff education.
• Build caregiver schedules balancing continuity of care with staff preferences.
• Document assessments and outcomes in EMR/CRM and generate quality reports.
• Resolve urgent issues with calm, speed, and compassion on 24/7 on‑call rotation.

Skills

Care coordination

Care planning

HIPAA compliance

Documentation

Microsoft Office

Communication

Organization

Driver's license

Education

CNA/LPN/RN or Social Worker credentials

Tools

EMR/CRM scheduling software

Job description

Benefits:

• Aflac Supplemental Plans
• 401(k)
• 401(k) matching
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

Why Benevolent Hearts Home Care - Bedford, TX?

At Benevolent Hearts Home Care - Bedford, TX, clients aren’t the only people who receive exceptional care—our team does too. We offer flexible scheduling, clear career paths, and a supportive culture where your clinical expertise directly improves lives. If you’re passionate about coordinating high‑quality, personalized home‑care plans, join us and grow with purpose.

Benefits & Perks

• Competitive pay with annual merit reviews
• Continuing‑education & leadership‑development programs
• Mileage reimbursement and company‑provided laptop/phone
• A mission‑driven team that values your voice and ideas

What You’ll Do

• Coordinate holistic care: collaborate with physicians, families, and caregivers to craft individualized Care Plans that meet physical, emotional, and social needs.
• Ensure plan adherence: monitor daily services, review progress toward goals, and retrain staff when updates are needed.
• Lead client advocacy: accompany clients to physician appointments or hospital visits; relay updates to the healthcare team and family members.
• Train caregivers: assist HR in onboarding and educating field staff on best practices and agency protocols.
• Schedule like a pro: build and adjust caregiver schedules, balancing continuity of care and employee preferences.
• Track outcomes: document assessments, incidents, and goal progress in our EMR/CRM; generate reports that drive quality improvement.
• Problem‑solve fast: resolve urgent issues with calm, confidence, and compassion—24/7 on‑call rotation shared with team.

What You’ll Bring

• Certification / license: CNA, LPN, RN, or Social Worker credentials welcome (preferred but not required)
• 2+ years experience as a Care Coordinator, Client Care Manager, Case Manager, or similar role—home‑care or healthcare setting highly valued
• Strong assessment, care‑planning, and documentation skills; familiarity with HIPAA and state regulations
• Proficiency with Microsoft Office and EMR/CRM scheduling software
• Excellent verbal and written communication; you build trust quickly with clients and clinicians alike
• Stellar organization: juggle multiple priorities, meet deadlines, and adapt in a fast‑paced environment
• Reliable transportation for client visits; valid driver’s license

Ready to Champion Client Care?

Bring your heart for service and talent for coordination to a company that values both. Click "Apply Now" to upload your resume and speak with our recruiting team!